prepare

Prepare

Simulations tailored to high-stakes scenarios

Turn any scenario (from a script to a single sentence) into lifelike simulations — so every responder is ready when it counts.

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The problem

Simulations with Prepare adapt in real time to tone, hesitation, and emotion. Building the confidence to tackle real-world scenarios, and helping teams feel ready when it counts.

Meeting Expectations
by Dimension
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9389
9
6254
4
%
Overall score
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Jordan Matthews
Jordan Matthews
Training Lead

No matter your size or sector, our simulations flex to fit your people, your processes, and the conversations that define your work.

Custom scoring dimensions
Scenario management

Custom-built for your team’s unique needs

  • Create nuanced personas with custom backstories, tones, and emotional responses — so every simulation feels authentic.

Simulated conversations, real emotions

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Voice-first experience

Voice-based simulations, powered by lifelike and configurable voices.

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Dynamic responses

Simulations adapt in real time to the user's words and emotions, creating truly human interactions.

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Multi-language capabilities

Train global teams with simulations available in 25+ languages, enabling local nuance and cultural context.

Performance dashboards
Skill mapping
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Measure what matters most

Every simulation produces detailed insights on empathy, accuracy, tone, and protocol adherence — helping leaders understand where to coach and where teams excel.

  • Visualize individual and cohort progress over time.

Jordan Matthews
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Jordan Matthews
Training Lead
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Studio

Create hyper-realistic training
simulations in minutes

Create lifelike, self-serve simulations from any script, scenario, or prompt. Configure personas, tone, and difficulty instantly — no engineering support required.

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Software Simulations

Bringing real workflows into roleplay

ReflexAI’s software simulations unite software and conversation practice. Now your team can build fluency in the software they use every day, while practicing the conversations that matter most.

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assure

Assure

QA that analyzes 100% of conversations

Monitor every interaction with AI-powered scoring and performance insights. Assure connects training outcomes to live results, closing the loop between preparation and performance.

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Transforming Crisis Line Training and Quality Assurance at Lines for Life with ReflexAI
9347
7
1281
1
%
feel better prepared to answer calls
security

Security and compliance that exceed your standards

Trusted across industries, Prepare is designed to meet the highest standards for compliance, ethics, privacy, and system performance.

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Frequently
asked questions